Reshop is a service that allows you to provide instant refunds for online returns, immediately restoring customers' purchase power to drive conversion, repeat purchases and satisfaction—all while absorbing the financial risk for our retail partners.
FOR YOUR CUSTOMERS:
Your money, back in your pocket. Fast.
Rather than waiting days or weeks for your refund after you make a return, you’ll get your money back quickly with Reshop. Just select Reshop when making a return and finish getting your money in our app.
One easy place to track your returns.
The Reshop app helps you track your returns and refunds in one convenient place. Easily monitor the status of your returns and stay informed about your refund, so you always know exactly where your money is.
Confidence to shop again.
Once you’re refunded, you’ll be able to spend your money right away – and anywhere you’d like. Plus, in the Reshop app, we’ll show tailored products, brands and offers to help you find something else you love.
FOR YOUR BUSINESS:
Recapture revenue and shoppers
90% of shoppers would make repeat purchases from a retailer who offers instant refunds. Reshop helps you capitalize on this insight; restoring your customer’s purchasing power faster, and enabling them to repurchase with you.
Improve customer satisfaction
With Reshop, your customers can enjoy faster refunds – alleviating a common pain point in the shopping experience. This can enhance overall satisfaction, fostering long-term loyalty and confidence in purchasing at the point of sale.
Let us handle the risk
Faster refunds take trust. Reshop handles the risks of unreturned item(s) or unsatisfactory return conditions - so you can focus on offering your customer a better return experience.
Increase repurchase velocity
Reshop minimizes missed buying opportunities linked to idle funds in the traditional returns process. By providing faster refunds, we restore your customer’s purchasing power quickly. And by helping them rediscover your brand and items, we enable them to get what they want instead of waiting on their money.